I am very impressed wih the efficiency and professionalism of Melissa; she is always prompt in returning my calls and replying to my emails. All my concerns and queries were discussed and clarified to my satisfaction, and I am delighted that an ideal tenant has been found, thanks to the thorough background checks conducted by RWR.
Misleading and Deceptive NOT Reasonable;Photos given show a completely different picture than when started likely taken long before300 photos taken within 1-2 weeks show the opposite Property Condition Report & Inventory - completely inaccurate picture40 pages said almost everything; clean, working and not damaged, BUT more than items; not clean, not working properly or damagedReports approved by agent, & owners and vastly incorrectAgents tried all sorts of tricks to say the corrections were not acceptable Innocent or Deliberate Deception?Refused to allow access to view before lease started when problems said was As Viewed Told Tenant needed to bring own furniture Agent didnt have Equipped term in Lease Excessively Equipped Owners left property full of their personal possessions Owners Hoarders with a Clutter problemExcessive amounts of substantial damage items that would of or should have been knownTried to deny, avoid, deflect, or ignore taking responsibility or dealing with problems reasonablyExpected tenant to put up with pages and pages of their errors at tenants expense and bullied toAgents lease tried to get tenant to professionally clean at end when not done at start of leaseOpen bottles of wine, corks everywhere, open bags of food, food debris in drawers Pretended safety and health hazards were no problem or not a concern;Not concerned when garage door almost hit tenant on day 1 after reversing off rails due had a dodgy DIY repair, and caused damage to tenants furniture.Told Tenants spouse just died and put through such tricks and games and lack of integritySpa PoolSaid had a certificate that had been checked and was in good working order but didnt haveAgent and their Pool Contractor said was good working order, but it was in as bad a condition as you could imagine Over a dozen defects/damage items Agents kept writing and pretending that the damage /defects did not existLied about what work had been done pump/timerAgent said it was normal and acceptable that their Pool Maintenance Contactor ; oWould know less than a member of the public/TenantoWould be drunk and incoherent at the pub on a Friday afternoonoWould not know;how the system worked, how much water the spa held, roughly how much chlorine to use, how often, (and more..)oWould put chlorine dispenser upside down so not release -gave bacterial infection oSaid had emptied pool and refilled at start but when questioned hadnt done this and didnt know how to do it
We have been with RWR Real Estate for more than a year and are happy with all service they provide. Always understanding and supportive, quick in dealing with all sorts of issues. Due to the family circumstances we had to break our fixed term contract before the New Year. RWR team provided us with all necessary advice and was able to find new tenants quickly that saved us money. Special thanks to Linda and Melissa for your professionalism and support. We'll miss you guys. Best wishes to you, Dmitry and Olga
Linda was most helpful and efficient in dealing with an issue we had with our Council of Owners and Strata Management (at a different company) for our complex, although she was working for the owner of a different unit. She was very effective in collaborating with our Property Manager (also at a different company) to resolve the matter.We were most impressed with her knowledge of Strata 'law'; and timely response to the problem that had been ongoing at our complex for 2+ years. Our thanks also to Melissa who was dealing with the issue for the other owner involved in the matter.
On behalf of Ryan Booth @ 2 Oceans Plumbing, its easy to rate RWR Real Estate five stars. So easy to deal with, prompt and efficient.
RWR Real Estate is a Canadian Real Estate Agency based in Perth, Ontario. RWR Real Estate is located at 5/53 Angelo St, South Perth WA 6151, Australia, Perth, Ontario 6151, Canada.
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